Practical guide · Crossville and Cumberland County

What to do when a garage door will not close

When a garage door in Crossville or Cumberland County will not close, first make sure the doorway is clear and keep the safety sensors working.

What you can check

Remove objects from the doorway and from the visible path between the safety sensors.
Look from a safe position to see whether a sensor appears blocked or visibly out of line. Do not open the sensor or opener housing.
Note whether the door stays open, starts to close and reverses, or does not respond. Share that detail in a service request.

Tell us what is happening with your garage door and we will help arrange service.