Practical guide · Crossville and Cumberland County

When a garage door remote or keypad is not working

A garage door remote or keypad that stops responding may have a simple issue. These checks are for homeowners in Crossville and Cumberland County and do not involve changing opener wiring.

What you can check

Replace the remote or keypad battery if it is accessible according to its instructions.
Check whether the wall control operates the door. If it does, mention that when you request service.
Follow the device maker’s instructions for any re-pairing steps. If the wall control also fails or the opener behaves unexpectedly, stop and ask for help.

Related service: Opener and sensor service

Need help with a garage door?

Tell us what is happening with your garage door and we will help arrange service.

Request service